GWAVA Uses Riva Integration Server to Integrate Salesforce with GroupWise and Improve Sales.

Riva Integration Server from Omni has significantly reduced the amount of time GWAVA’s sales team spends manually logging emails, contacts and calendar information in Salesforce by providing advanced, server-side integration and interoperability between GroupWise and Salesforce.

With headquarters in Montreal, Canada, GWAVA is a leading developer of messaging security and archiving solutions for Novell GroupWise. GWAVA has offices in the U.S., Canada, Germany and Australia and works with a global network of authorized partners.

In 2009, GWAVA’s sales team migrated from GoldMine CRM to Salesforce, the number one SaaS CRM. Since Salesforce does not support email natively, it was important for GWAVA to find a solution that provides integration and interoperability between GroupWise and Salesforce.

Riva Integration Server from Omni bridged this gap and delivers transparent, server-side synchronization of emails, contacts, accounts, appointments, tasks, quotes and opportunities without interrupting GWAVA’s sales team’s workflow.

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BTW GWCheck uses RIVA’s Desktop Edition, read more…
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