Osterman Research published a white paper, sponsored by Novell.
This white paper, sponsored by Novell, discusses the impact that labor and downtime can have on the total cost of managing a messaging system.
Although this white paper was sponsored by Novell, the company did not commission the survey data presented in this document. Instead, Osterman Research conducted independent research to understand the cost of ownership for various email systems.
This white paper presents the results of that research, as well as our analysis of what we think it means for organizations that are considering whether or not they should retain their current email environment or deploy a new one.
